frequently asked Questions

How does the picture frame work?

The GetStones24 display frame is the perfect solution for showcasing LEGO® minifigures securely and stylishly. Built-in LEGO® slopes keep your figures stable, while a high-quality acrylic panel protects them from dust and external elements. At the same time, the frame turns your collection into a unique wall decoration. Easy to mount and perfect for LEGO® series like Star Wars™, Harry Potter™, Disney™, or Ninjago® – the ideal protection and eye-catcher for collectors!

How many LEGO® figures fit in a picture frame and what sizes are available?

A picture frame from GetStones24 has a size of 35x35 cm and offers space for up to 20 LEGO® minifigures . The figures are securely fixed in special holders so that they can be perfectly presented and are protected. This frame size is ideal for presenting collections compactly and stylishly on the wall

How do I securely attach my LEGO® picture frame to the wall?

As soon as the picture frame arrives, carefully unpack it and open the back of the frame. There you will find special brackets that have been specially designed to hold your LEGO® figures securely and stably. Place each figure on the brackets provided and then close the back of the frame again to ensure everything is safely stored. Now you can simply attach the picture frame to the wall like a normal picture frame. This way, your LEGO® figures are not only protected, but also presented in a stylish and attractive way.

Can I use the picture frame for other collectibles or toys?

GetStones24 's picture frames are specially designed for the LEGO® plug-in system . This means that only LEGO® parts can be securely plugged into the holders. The frames are therefore ideal for displaying LEGO® figures and sets, but not suitable for other collectibles or toys.

Which payment methods are accepted at GetStones24?

At GetStones24 we offer various payment methods to make your shopping as convenient as possible. You can pay with Klarna , bank transfer , PayPal , Google Pay and credit cards such as Visa and Mastercard . This gives you the flexibility to choose the payment method that suits you best.

How long does shipping take and is there delivery outside of Germany?

In Germany we offer free shipping with DHL, which usually takes 2-4 working days.

Internationally we offer shipping to various zones:

  • Zone 1 (Europe) : €17.90 to €149, free from €150.
  • Zone 2 (Europe) : €23.90 to €149, free from €150.
  • Zone 3 (Europe) : €26.90 to €149, free from €150.
  • Zone 4 (Worldwide) : €36.90 to €149, €46.90 to €499, free from €500.

Delivery times vary depending on the destination. For a full list of countries in each zone, please visit our website. Shipping Zones

Is there a return guarantee if I don't like the product?

Yes, you have the right to cancel your order within 14 days without giving any reason. You will be responsible for the return shipping costs and the item must be returned in an unused condition. Exceptions apply to personalized products.

Any more questions?